Our content is designed to create cultures where employees love to come to work and customers love to do business. We take great pride in our holistic approach, because we not only want to help create great employees, but great human beings as well. Our fabulous program will train your employees, test their retention, track their course completions and provide "Certificates of Completion." Enjoy this incredible learning experience!


If you have any questions, please call 425-957-9696. Thank you!

Hi, I’m Brad Worthley, Your Trainer


I am an accomplished business consultant with over 46 years of management experience. I am also an internationally acclaimed leadership, customer service and motivational expert who has trained hundreds of thousands of people throughout the world since 1991. I have authored four books and produced numerous training videos and audio programs with experts such as Zig Ziglar, Jim Rohn, Brian Tracy, John Maxwell and others.

My client list contains some of the largest and most prestigious organizations in the world from a diverse range of industries such as Bank of America, Key Bank, Costco, Macys, Microsoft, Nordstrom, McDonalds, Alaska Airlines and Western Union, plus we work with more than 100 Native American Tribes and their enterprises. I teach organizations of all sizes how to consistently build and retain both customer and employee loyalty by changing their culture and not just their people. 

 

Benefits to the "BWI Learning Center"


  • Easy access
  • Millennial friendly
  • Work at your own pace
  • Instructional consistency
  • No geographic limitations
  • Course material can be reviewed repeatedly
  • Available 24 hours a day and 7 days a week
  • Less intimidating for introverts or shy employees
  • Convenience: Your classroom is wherever you are comfortable
  • Brad Worthley is the instructor, so you get all the passion & fun!
  • There is a short quiz after each module, to test student retention
  • We can provide reporting as to who has completed which courses
  • No travel costs for your employees or for bringing a trainer to you
  • Courses are broken into shorter modules, so you can learn in segments
  • The cost of the courses is less than in-person training, so you save money!
  • The courses can be viewed from most personal computers, laptops or tablets
  • Pay online with a credit card, or contact us at 425-957-9696, tell us what you need, and we can invoice you for your convenience.


What BWI Learning Customers Are Saying!


“It has truly been a pleasure partnering with Brad for many years now. The customer service and leadership seminars are informative, energizing and never dull. Brad creates opportunity to bring up your own specific areas of difficulty relating to customer service/leadership and you will walk away with real solutions to real problems. I highly recommend these seminars!”

Chris Kiely, Chief Operating Officer - Moneytree, Inc.

“I have experienced many motivational speakers through the years, but his message and style far exceeded that of any others. I have heard nothing but positive response and, hopefully, each attendee brought away tools that will help them personally and us organizationally to meet issues we face in our lives.”

Steve Hixon. Human Resources Director - The Klamath Tribes

“Extraordinary and Enlightening! Not only does Brad bring professional development to the table but personal as well. If you are an executive looking for focused leadership training for your team this one is for you. We look forward to working with Brad again in the near future.”

Melanie Chase , General Manager - Indigo Sky Casino

 “Best training I have ever attended on leadership! I learned a lot about myself and how to understand others. I cannot wait to share this information with all of our employees to increase and improve self-growth and communication. Thank you! Thank you!”

Jalene Wells , Gaming Commissioner - Eastern Shawnee Tribe Gaming Commission 

“Totally life changing! Brad has given me the tools to not only succeed in my career, but also in my personal life as well. I will be able to take the knowledge to my employees and help them on the betterment of their careers. Brad has non-stop energy and is full of life! The group coaching work is something that you can apply right away! I cannot wait to attend future seminars of Brad’s”

Josh Paschke, Poker Shift Manager - Downstream Casino and Resort

Amazing experience! Every person in a management position should take this program. It has changed the way I look at how I coach my employees and how to communicate with them. You will walk away a much better leader.”

Jose Miquel Gomez, Steak House Manager - Downstream Casino and Resort