Why Failure Should Be an Option
30 Minute Course - Broken Down Into Two Modules
If no one in your organization is making mistakes, it may mean that no one is being creative or making any powerful decisions. Humans are incapable of perfection, but we are capable of excellence and that is what we should be focused on. The goal should be to create a culture that embraces powerful and innovative new ideas, instead of emotionally safe decisions. With that said, we should also create a culture that has great systems in place to help prevent basic operational failure. The goal isn’t to promote failure, instead, consider some of it as a result of ingenuity and fearlessness. Certificates of Completion provided to all students who complete the course.
Here is What Clients Are Saying
"Brad's unique and high energy style keeps the audience engaged throughout his entire presentation. His seminars differ from others that I have attended because he completely involves the audience with interactive exercises that help them retain key headlines and future action steps. I would highly recommend Brad Worthley's services to any company that serves the public."
Kim Bayer -Former Marketing Director, McDonald's Corporation, Western Division
“Brad is an engaging speaker who helps open people’s minds. After his sessions I received many emails expressing appreciation such as this one: “Thanks a ton for organizing this morning’s feedback training session. It was surprisingly effective for me, hit home on more than one occasion. Not to mention Brad’s a pretty riveting speaker.” I would recommend Brad for any organization that is trying to improve its interpersonal awareness and communication.”
Deron Daum – IT Manager, Microsoft
"I just wanted to take a moment to let you know how successful and well-received your presentation was at our General Manager’s meeting in Las Vegas. On a scale of 1 to 10, with 10 being the highest, your presentation scored a 9.51! Our managers not only expressed their enthusiasm for your presentation itself, but their eagerness to return to their centers and put into practice the customer service techniques taught in your seminar. Thank you again for your outstanding presentation!"
Gregory Link, V.P. Operations, Chelsea Property Group, Inc.
“It has truly been a pleasure partnering with Brad for many years now. The customer service and leadership seminars are informative, energizing and never dull. Brad creates opportunity to bring up your own specific areas of difficulty relating to customer service/leadership and you will walk away with real solutions to real problems. I highly recommend these seminars!”
Chris Kiely, Chief Operating Officer, Moneytree, Inc.
Highlights of the Course Curriculum (30 Minutes)
Module 1 (12 Minutes): Why should failure be an option, perfection is unattainable, when is failure not acceptable, failure as a symptom or problem, promoting innovation and the risks vs. rewards to innovation.
Module 2 (18 Minutes): Understanding fear, does fear create inaction, what would you do if you knew you would not fail, systems that help minimize failure.
